Resume
SELECTED ACCOMPLISHMENTS
- Received a 2011 Team "Going the Extra Mile" Award from Ohio State’s Office of the CIO for leading an interdisciplinary project on a large-scale web redesign.
- Completed Human Factors International training on "The Science and Art of Effective Web and Application Design" (spring 2011).
- Participated in Kiplinger Digital Media Camp on social networking and communication strategy from Ohio State’s John Glenn School of Public Affairs (spring 2010).
- Presented the poster Fun and Games: Eliciting Participation in Collaborative Content Design at HighEd WebDev 2007.
- Received the 2005 Web Access award for excellence in accessible design from the Ohio State ADA Coordinator's Office.
- Applied user-centered design techniques to develop a niche job-posting website that earned $50,000 in 18 months for its non-profit sponsor.
Education
B.A. in English and Honors Psychology, May 1995.
Gustavus Adolphus College, St. Peter, Minnesota.
Master's Degree in Quantitative Psychology, December 2001.
Ohio State University, Columbus, Ohio.
- Area of study: Judgment and Decision Making.
- Additional coursework in cognitive engineering and system design through the Department of Industrial, Welding, and Systems Engineering.
Technical Skills
Web Development
HTML/XHTML, CSS, JavaScript/AJAX, XML, PHP, and SQL.
Applications
Adobe Dreamweaver, Photoshop, Illustrator, and InDesign; Apple iMovie; and Microsoft Word, PowerPoint, and Excel
Experience
Senior Web and Information Designer, June 2010 – present.
Communication Team – Office of the Chief Information Officer, Ohio State University, Columbus, Ohio.
- Lead web projects, including a high-profile project to transition from a fragmented web presence to a centralized CMS-driven website. This role involves leading requirements gathering, developing wireframes and prototypes, and coordinating decentralized technical staff and content providers.
- Develop specialized web solutions, including social media campaigns, blog metadata structures, and HTML email templates.
- Interpret web statistics and report trends in resource use.
Web and Information Architect, July 2009 – May 2010.
Learning Technology (formerly TELR) – Office of the Chief Information Officer, Ohio State University, Columbus, Ohio.
- Managed teams of technical staff and content providers to design a unified Learning Technology website using the SilverStripe content management system.
- Designed interfaces and content structures for mini sites related to learning tools and events.
- Led strategic planning and implementation for communications and marketing efforts, including event promotions and crisis communications.
Web and Communications Lead, January 2008 – the present.
Web Resources Developer, October 2005 – January 2007.
Technology Enhanced Learning and Research (TELR), Ohio State University, Columbus, Ohio.
- Lead web development projects, including planning timelines, creating wireframes and site flow documentation, building templates, and soliciting feedback.
- Lead strategic communication projects, such as event promotions, updates to stakeholders, and crisis communications.
- Evaluate website effectiveness through user testing, surveys, and use statistics.
- Manage undergraduate interns and graduate research assistants on writing, multimedia, and web development projects.
- Co-teach workshops on HTML and Dreamweaver, cascading style sheets (CSS), and other topics.
Web Technology Analyst, July 2005 – October 2005.
Web Services, Denison University, Granville, Ohio.
- Tested web resources for usability and accessibility.
- Worked with campus offices on single-source publishing projects (including course catalog, student and faculty handbooks, and class schedule) using XML, DocBook, and related technologies.
- Taught workshops and wrote online tutorials covering XHTML, CSS, image formatting, and the Denison web publishing system.
- Wrote and edited copy for promotional materials.
Systems Developer/Engineer, February 2005 – July 2005.
Systems Specialist, September 2001 – January 2005.
College of Food, Agricultural, and Environmental Sciences, Ohio State University, Columbus, Ohio.
- Built websites using HTML/XHTML, CSS, JavaScript, and PHP-embedded programming, as well as database connections and Dreamweaver templates.
- Helped clients with site planning, functional/technical requirements, and content development and provided site statistics reports and accessibility/usability analysis.
- Designed graphics, prepared images for the web, and edited and posted content.
- Monitored payment transactions and prepared financial reports for an ecommerce site sponsored by a university-affiliated non-profit organization.
- Administered large email lists.
Freelance Writer, Technical Reviewer, and Subject Matter Expert, August 2001 – the present.
Macmillan Computer Publishing, Pearson Custom Education, and McGraw-Hill Learning Solutions, Indianapolis, Indiana.
- Co-authored Teach Yourself Adobe Creative Suite 3 All in One, Teach Yourself Mac OS X Digital Media All In One, and others.
- Performed technical review of Teach Yourself HTML/XHTML in 24 Hours, Teach Yourself Macromedia Contribute in a Snap, Teach Yourself Dreamweaver MX in 24 Hours, Teach Yourself Dreamweaver MX in 21 Days, Teach Yourself Fireworks MX in 24 Hours, and others.
- Wrote online course lessons on basic web development, user-centered design, technology project management, database concepts, information security, and other technology topics.
Web Developer, August 2000 – March 2001.
Blue Cosmos Design Inc., Grandview, Ohio.
- Conducted meetings with clients and graphic designers to determine functional requirements and interface standards for websites.
- Developed websites with HTML, CSS, JavaScript, HTML-embedded programming (ASP/PHP/JSP), and database integration for clients including Grady Memorial Hospital (Delaware, Ohio), Dublin (Ohio) Arts Council, and Bank One's College Career pages.